Privacy policy

Brabners Chaffe Street LLP of Horton House, Exchange Flags, Liverpool L2 3YL ("BCS") is committed to protecting your privacy.

This policy explains how BCS uses any information you forward to BCS and how BCS protects your privacy.

If BCS decides to change this privacy policy, BCS will post those changes on this Website ("the Website") so that you are aware of what information BCS collects through the Website (operated by BCS), how BCS uses it and in what circumstances, under what conditions and to whom BCS discloses it.

BCS is regulated by the Law Society of England and Wales with the following registration number: 00047527.

BCS' VAT number is 155 0205 06

Information required

When you contact BCS through the Website for any reason, BCS may require certain contact details from you, including without limitation, your name and email address and in some cases, your postal address, the postal address of your place of work and telephone number.

This Policy is in relation to these contact details and to any other information which BCS will subsequently collect from you ("the Information").

Use of Information

BCS will use the Information to carry out the service to be provided to you in accordance with your request as detailed above, for example contact you in response to your question(s) or issue(s).

That information may be forwarded to staff within BCS, valuers and accountants.

Unless you request otherwise the Information may also be retained and used by BCS for marketing and for administering promotional campaigns, including selling or promotions to individuals by direct marketing methods.

If you do not wish to receive marketing information as detailed above please opt out of this part of the Privacy Policy by ticking the appropriate box on the part of the Website where you submit the Information.

If at any time after you have submitted the Information and not ticked the relevant box you no longer wish to receive marketing information as detailed above please contact

No further action is necessary if you have already indicated to BCS that you do not want to receive such information.

Transfer of Information

A third party will host the Website on behalf of BCS.

The web host will therefore have access to the Information.

Such access will however be strictly controlled under a written contract between BCS and the relevant third party and the third party will not be authorised to in any way use the Information for any purpose other than carrying out their contractual obligations to BCS.

For the avoidance of the doubt, the third party will not be authorised to use the Information for any type of marketing purposes as detailed above.

Other than as detailed above, BCS will not disclose the Information to any third party for any purpose without your consent unless there is an emergency situation which requires it or BCS is required to do so by the operation of law.

BCS reserves the right to report any activity on the Website which BCS suspects violates any relevant laws or regulations to the appropriate authority.

If BCS is requested by such authority for the Information BCS reserves the right to disclose it to them. BCS reserves the right to reveal your identity, even if you wish to remain anonymous, to any third party if required to do so by law.

Keeping BCS's records accurate

BCS aims to keep all Information BCS holds about you as accurate and up to date as possible.

If you would like to review or change the details you have supplied BCS with, please contact BCS as set out below.


All Information will be kept as confidential and as secure as possible through the use of BCS's secure server software.

This means that Information can only be exchanged between you, BCS and any third party who BCS decides to transfer the Information to for the purposes detailed above.

Furthermore as required by the Data Protection Act 1998 BCS follows strict security procedures in the storage and disclosure of Information which you have given to BCS, to prevent unauthorised access.

BCS uses industry standard practices to safeguard the confidentiality of the Information including "firewalls" and Secure Socket Layers.

BCS treats the Information as an asset that must be protected against loss and unauthorised access.

However, "perfect security" does not exist on the Internet.

Third Parties

BCS cannot be responsible for the privacy policies and practices of other Websites even if you access them using links from the Website and BCS recommends that you check the privacy policy of each site you visit.

Your Rights

Under the Data Protection Act 1998 you are entitled on the payment of a fee, if you so request, to be given from BCS a description of all personal data BCS hold about you, the purposes for which this is being processed and the recipients to whom this may be disclosed.

If you require any further information on this point, please contact BCS as detailed below.

Contacting BCS

If at any time you have any questions or concerns about BCS's privacy commitment or would like to contact BCS for any other reason, please feel free to contact BCS by emailing Paul Lunt at BCS on or writing to BCS at the above address or telephoning BCS on 0151 600 3000.

Applicable Law

This Policy is governed and construed in accordance with English law.

You and BCS each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of this Policy.